Understanding The Basics Of Managed IT Services

 

Managed IT services is a continuous support given by an IT service company, for a fixed fee every month. It involves a more proactive maintenance and monitoring together with priority support as well as device and user management, to make sure that IT systems are operating at their top performance.

Problems are fixed right away and businesses will have access to latest innovation and technological solutions that could maximize the productivity and profits. It’s made to get rid of the hassle and worry out of IT and as part of an SLA or service level agreement shows that you know just how much it’ll cost you and the expected consequences.

What Can Manage IT Services Offer You?

You will get everything you need from an in-house IT team but at a much affordable cost. You can concentrate on your company wile your IT is handled by the professionals.

Managed IT services must include the following:

Help Desk

Managed IT services Fayetteville NC includes a help desk. You will get a guaranteed response time when you call for remote help. Help desk will make sure that problems will be resolved right away so that there will be no impact on your team’s productivity.

Proactive Support

IT support Fayetteville NC also includes regular assessment of the hardware. This will highlight which system are due for replacement before they fail or result into unneeded downtime. IT support will also check for network weaknesses regularly to make sure that any vulnerability is fixed before hackers get a chance. By knowing these problems early on, problems and disasters can be prevented easily.

Maintenance and Monitoring

A good managed IT service provider has monitoring tools to guarantee consistent uptime. It will help boost business productivity and ensure that there’s minimal risk of losing financially because of the systems being down.

User Management

You will be provided with convenient maintenance whenever needed. It includes getting rid of old ones, creating new users, managing passwords, and changing permissions.

Compliance and Security

The importance of data security is far more essential. You have to know that your data is safe and secure from ransomware, data theft, and hacking. Firewalls must be set in place to prevent and detect network intrusion. Compliance with essential regulations is also an important role of a managed IT service provider.

Backup and Disaster Recover

Losing data can be devastating for any company, so that in case of a disaster like a fatal system crash or damage to premises, you should know that your systems will be operational and will be back up as fast as possible. A good managed IT service will include a disaster recovery process that will guarantee that downtime will be kept to a minimum and that the data is safe.

Asset Management

Equipment tracking is part of managed IT service. This will make sure that you will get access to updated information on specifications, age, installed applications, branch details, as well as user details.

Account management, faster as well as guaranteed response times, documentation, and reporting are the other solutions that you can get out of managed IT services.

Call SpartanTec, Inc. now and know how our managed IT services can help your business.

SpartanTec, Inc.
Fayetteville, NC 28304
(910) 745-7776
http://manageditservicesfayetteville.com

Serving: Myrtle Beach, North Myrtle Beach, Columbia, Wilmington, Fayetteville, Florence

 

Reasons To Outsource Your IT Department

 

IT or information technology is managing information through software and hardware. In some organizations, this process is referred to as Management Information Services (MIS) or just (IS) information services. The IT team of a large firm handles storing information as required, then retrieving it later when needed. So, why should you get managed IT Services FayettevilleNC?

IT Department Today

To perform the complicated operations of today’s IT departments, they have to do use cryptography, database management systems, servers, and computers. The department is comprised of different Database administrators, System administrators, as well as an information technology manager. The entire group reports to their chief information officer.

Why Outsource IT Support Fayetteville NC?

In terms of your firm’s technology, your employees might be taking care of things without any issue. But the question is can they deal with all problems that may come their way. You have to take into account the time they need to spend on tech problems rather than just focus on their own jobs. You also have to understand that technology is always changing. It will take a lot of effort, time, and money to keep on top the latest technologicaladvancements in this area to train your staff.

Why Outsource IT Services?

The primary reason for hiring managed IT Services Fayetteville NC is the cost. IT outsourcing can help your company save cash in the form of not hiring more employees, not increasing the hours your staff are currently working on and not having to purchase new software every time there’s an advancement. IT outsourcing can also boost productivity and let you supply your clients with a better and more efficient service or product.

How much can you save?

The amount companies save when outsourcing IT varies. The expected ROI is about 30%, on increased productivity and average in cost reductions. It will take time to fix technical problems, which your employees can use instead, to focus on company operations and the goals to improve operations.

Will you lose your IT team if you outsource?

For company owners who want to be involved with every aspect of their company, they may feel that they’ve lost control of their operations at first. But this doesn’t need to be the consequence of outsourcing. You can choose to get regular updates and have a say on the process as well as the decision making. IT outsourcing will free you up so you can focus more on your company operations as well as the long term direction of your company.

Choosing The Right IT Partner

When you are searching for the best IT company like SpartanTec, Inc., you have to ask how the IT Services provider intends to measure and determine if its strategies are working. A good IT support Fayetteville NC company will give you their accountability plan as well.

Call SpartanTec, Inc. now if your company needs managed IT Services Fayetteville NC.

SpartanTec, Inc.
Fayetteville, NC 28304
(910) 745-7776
http://manageditservicesfayetteville.com

Serving: Myrtle Beach, North Myrtle Beach, Columbia, Wilmington, Fayetteville, Florence

 

This New Malware Has A Unique Email Offer

 

The Quaverse Remote Access Trojan--affectionately dubbed QRat--has been with us since at least 2015.

It's a good piece of malware because it's notoriously difficult to detect and it provides high value information like passwords, sensitive files, screenshots and more.

In addition to remotely offloading files, hackers can assume complete control over any infected system. In the malware world, it doesn't get much better than that. This year, however, IT Support Fayetteville NC professionals have discovered a new campaign that they're describing as "significantly enhanced."

It's common knowledge that hackers and scammers rely on social engineering techniques to try and entice email recipients to click on links embedded in their messages or files they have attached. These are the most common ways that malware finds its way onto targeted systems.

 

 

In this case, the hackers are relying on greed and the realities of the economic hardships caused by the Covid-19 Pandemic. The email offers the recipient a loan with "a good return on investment," with an attachment that claims to be a video message from President Donald Trump.

Anyone foolish enough to click on the "video message" (which actually isn't a video and contains no message from Trump or anyone else), will wind up with the malware installed on their system.

If a recipient stopped to think about the message and the purported attachment, they'd almost certainly not click on the "video file" but part of the magic of social engineering lies in the fact that the message creates a self-contained reality that sucks the reader in. In this case, it goes something like this;

Times have been hard. The pandemic has put me in a financial bind. Here's a loan that promises to be a "good investment" and it's apparently supported by the President. Okay, I want to know more.

Looking at it objectively, there's no good reason why it should work, but it does. Be on the alert for it and make sure your employees are aware of the threat. Consider hiring managed IT Services Fayetteville NC experts for assistance from experienced IT professionals.

 

Call SpartanTec, Inc. now and let us help protect your business against malware and other online threats.

SpartanTec, Inc.
Fayetteville, NC 28304
(910) 745-7776
http://manageditservicesfayetteville.com

Serving: Myrtle Beach, North Myrtle Beach, Columbia, Wilmington, Fayetteville, Florence

Security Doesn’t Mean Privacy

 Cybersecurity is important in the digital first world these days, especially with the reports about breaches and data hacks that happen almost every day. Because of the many online threats these days, security has become the answer to remaining safe and keeping in control of the overall online experience. Is security the only or the best solution to keep your company safe and its data private?

In today’s digital world, cybersecurity Fayetteville NC has become a term that’s used interchangeably with privacy. However, they’re different in so many ways. As long as security and privacy continue to be interchanged and misunderstood for one another, companies will continue to have problems in protecting their client’s privacy online.

Security – The poser of privacy

Security comes in different shapes and sizes. It’s defined as being protected against and free from threats. It’s anything from your antivirus system to the lock to your front door.

Cybersecurity will help protect users from cyberattacks and infiltrations. It is crucial for any connected device since it assists in keeping user information protected from malicious and unwanted interruptions. Security for companies and their clients is all about securing data from the threats that may try to access devices.

 

 

Privacy: The Ally of Security

Privacy is way more complex compared to security. When you experience true privacy, you’ll be free from uninvited disturbances and observers. Security software could deal with the challenges of protecting devices from intruders and viruses. However, it does not offer control on how your data is shared online. It also does not offer you the choice of what you can share and with whom you can share it with. Security software is crucial in that it protects your devices from incoming cyberthreats. However, it is ineffective if your data is being shared with others.

How to become private and secure?

There simple steps that can help companies make sure that the information of their clients stay private. Listed below are some tips to maintain privacy and security in today’s increasingly connected landscape.

Look for the following features when looking for a cybersecurity suite for the devices in your company.

1. Vulnerability detectors/fraud alerts
2. Anti-ransomware
3. Anti-spam
4. Anti-malware
5. Anti-virus software
6. Firewalls

The privacy of your customer must become an embedded experience that provides them with the control when selected when they want to be tracked, makes sure that there’s a secure connection, and lets them create changes to their personal data whenever they want.

Your privacy software must be able to:

1. Check if your customer information has been exposed.
2. Keep the personal information of your clients private.
3. Log in privately and easily.
4. Block any tracker.

Security as well as privacy has been used interchangeably for a very long time. As you work to make your business secure and private, always remember their differences and need for each other in making a safe online experience for both your company and your clients.

 

Call SpartanTec, Inc. now and let our team of IT experts help keep your business and client information secure and private.

 

SpartanTec, Inc.
Fayetteville, NC 28304
(910) 745-7776
http://manageditservicesfayetteville.com

Serving: Myrtle Beach, North Myrtle Beach, Columbia, Wilmington, Fayetteville, Florence

Why Every Company Needs IT Support

 

Are Your Companies Credentials on the Dark Web?

Many small businesses think that IT is just for large firms. That’s not true. There are many advantages to having an on-site expert IT support for your business, regardless of how big your company is.

IT support can improve the competitiveness of your business. It could also help you cut costs over time and assist in streamlining your objectives.

Not only that, there are other reasons why you need to have your own IT team. Listed below are some good reasons why you should get managed IT services now.

Boost Your ROI and Cut Back Costs Over Time

Hiring an IT expert is an investment that guarantees to bring you higher ROI and cut back on company costs as time passes by. With professional tech support, you don’t’ have to worry about costly repairs and shady software investments. You don’t have to worry about unexpected costs or fees and all you need is to pay a flat rate that can be flexible with your budget.

Improve Overall Computer Security

Regardless of the kind of business you are running, data is always one of the most crucial aspects of a business. It’s crucial to support your company data with reliable backup systems and top rated cybersecurity.

With an IT support team, you will get to enjoy everything mentioned here and more. An IT expert can help you keep confidential customer, employee, and company data secure and your business protected against potential cyberattacks.

Provide Clients The Service They Need

Your clients need quality service and a technology that’s not up to the standard could comprise customer relationship. With the help of an IT support Fayetteville expert, you can make sure that your clients are getting the service they expect and need.

Use New Technologies That Help You Reach Your Goals

Your business may already be updated when it comes to technology. But an IT support team can provide you with more cutting edge and newer technologies to the fore that could help maximize your company’s potential

Spend More Time Managing and Less Time Worrying

Nobody wants headaches that come from computer problems. By investing in IT services, you could bypass these tech issues. Leave IT issues at the hands of the pros and focus on more important issues like employee management and strategy building.

Boost Company Efficiency

It doesn’t matter what kind of business you have, you surely want to improve its overall efficiency. Technology can help you do that. But it could also be detrimental to it when it’s filled with bugs, flaws, and problems. Tech support makes sure that you can maximize the technology that you use. With the help of a dedicated IT support team, you can use it for what it’s made to do; to achieve your company goals and determine areas for improvement faster.

Receive Customized Service

Every company has its own technology needs. A professional technical IT support team will provide you with customized managed IT services that’s designed according to your needs and how your company operates. The members of your IT support are trained and selected from a group of qualified applicants. They are experienced in identifying what your technology needs are and offer you the most suitable solutions as to how you can achieve your company goals.

Call SpartanTec, Inc. in Fayetteville if you want to take the next step and make the most out of technology by hiring a team of IT experts now.

SpartanTec, Inc.
Fayetteville, NC 28304
(910) 745-7776
http://manageditservicesfayetteville.com

Cities Served:
Fayetteville, Spring Lake, Hope Mills, Dunn, Aberdeen, Southern Pines, Pinehurst, Sanford, Clinto

Shadow IT: How Your Company's Data Is Silently Being Leaked Online

There is a growing trend creeping into organizations of all industries and sizes: Shadow IT. Shadow IT is unauthorized cloud applications employees are using and downloading to perform work-related activities with company data. This can be file-sharing services like Dropbox or survey software such as Zoomerang or online meeting platforms like Zoom. The list goes on and on.

So what’s the problem? For starters, if you’re in a highly regulated industry like medical or financial services, you’re almost guaranteed to be flagrantly violating data privacy laws or at least flirting with them; and if you’re audited, you could end up facing BIG fines, not to mention legal fees and bad PR. Second, the barrier to entry is LOW. Anyone with a browser and a credit card can purchase or enroll themselves into applications that integrate with your organization’s critical applications and/or store company data such as client lists, e-mails, files, etc.

Not all cloud apps are bad, but you as the owner and your IT staff or company need to at least be AWARE of these applications to determine if they’re a threat to security or a violation of data privacy laws, and simply to keep your confidential information, well, confidential!

For starters, your IT company should be constantly monitoring your network for new and unknown software or devices. This can (and should!) be incorporated into routine vulnerability testing. If you’re not sure this is being done now, find out. As Intel founder Andy Grove once said, “Only the paranoid survive.” Once you know what applications are being used, you can set your company firewall to block applications you DON’T want employees to access with company data and devices, and allow those that are company-approved.

Make sure you catalogue these sites somewhere by user with the login information for that person. If an employee leaves your organization or is fired, they may remember what the username and password are to these cloud applications and could use them to harm your organization or steal data to sell or give to a competitor. Don’t put yourself at risk!

Simply call my office at (910) 745-7776 or send me an e-mail at lcarter@spartantec.com with “Free CyberThreat Assessment” in the subject line.

SpartanTec, Inc
Fayetteville, NC 28304

(910) 745-7776

http://manageditservicesfayetteville.com

Why Cybersecurity Matters?

Thanks to the advancements in technology, the world has become more interconnected and digitized. The fast progression rate has caused information security concerns and cybersecurity to emerge.

To know why cybersecurity is important to the average person or business, you should take into account the large data volumes that companies transmit in order to carry out online transactions and communications. Cybersecurity was made as a specialized discipline that centers on making sure that the transmitted data could be kept safe effectively.

What is cybersecurity?

Cybersecurity encompasses the tools, efforts, and methods used to protect networks, digital data, as well as devices from damage, criminal attacks, and unauthorized access.

What does cybersecurity do?

Cybersecurity should extend through all of the networks, software, hardware, as well as mobile devices that are used by an organization. Entities have to assess and test the systems for weaknesses and risks. A frame work should be created that outlines exactly how attacks will be detected, how systems can be protected once an attack happens, and how to recover from a breach. The technologies that can carry out these cybersecurity solutions include post event analysis systems, DNS filtering, multifactor authentication, email protection, antivirus software, firewall, and malware protection.

 

 

How do you use cybersecurity?

Your company might suffer from significant financial, operational, as well as reputational damages because of cybersecurity breach. Businesses across the world may lose more than $5 trillion worth of revenue in the next 5 years because of cybercrime and the sectors that are mostly affected are the financial, healthcare, and IT sectors.

How can you make sure that cybersecurity strategies succeed?

Cybersecurity should do all it can to be updated with the advancements in comprehensive data sharing and technological applications. Here are a few things you need to do to advance your cybersecurity Fayetteville NC efforts.

1. Resilience – evaluate your digital risks and be ready for attacks in the future by protecting important systems and creating a cybersecurity network.
2. Prioritize – you must secure your confidential data before you move out to a bigger data volumes. If you try to protect a bigger perimeter that what you can manage may compromise your effort especially when first dealing with cybersecurity.
3. Leadership – your executives must be responsible for your firm’s well being especially since cybercrime is a growing problem. You must make sure that cybersecurity is prioritized and your security team has the appropriate resources in order to be successful.
4. Employee training – your staff must be well trained when it comes to cybersecurity. They must use strong passwords, identify phishing emails, updating software, and encrypting data transmissions properly.
5. Learning – cybersecurity must have the mutual respect between the industry experts and the willingness to assist in the advancement of the field for everyone’s benefit.

Why is cybersecurity important?

Cybersecurity is a hot topic these days especially because of the online threats that have plagued even the most popular and biggest companies. People are starting to realize how extensive the damage will be if a company falls victim to a data breach or leak. Cybersecurity is an important process that can protect companies and people from cybercriminals who want to manipulate the data of others to serve their own purpose. By boosting your cybersecurity efforts, you’ll protect your company against data loss, theft, public health risks, as well as political and economic incidents. Cybersecurity is crucial as companies need to stay diligent and agile in the vulnerable digital environment these days, which creates a huge demand for IT experts.

 

Call SpartanTec, Inc. now and learn how our IT professionals can help boost your company’s cybersecurity and make sure it’s prepared to deal with online attacks.

 

SpartanTec, Inc.
Myrtle Beach, SC 29577
(843) 420-9760
https://www.spartantec.com/

SpartanTec, Inc.
Fayetteville, NC 28304
(910) 745-7776
http://manageditservicesfayetteville.com

Serving: Myrtle Beach, North Myrtle Beach, Columbia, Wilmington, Fayetteville, Florence

Security Trends: Managed IT Service Providers Fayetteville NC

Small and large businesses alike are struggling to meet their need for better, faster, more cost-effective cybersecurity. With the unemployment rate for security professionals extremely low (less than 1 percent in some cities), a company’s prospect of finding – and then keeping – security talent is daunting. At the same time, the threat landscape is becoming unmanageable. According to a Ponemon Institute© research report, improved hacking tools have made it easier, faster, and less expensive for hackers to execute successful targeted attacks against companies. And unsurprisingly, targeted, persistent attacks are on the rise. Regulatory compliance requirements are also affecting more businesses each year. And meanwhile, today’s cybercriminals are well financed, with an organizational capacity that rivals a Fortune 500 company, meaning they have an increased capacity to build and deliver custom, sophisticated attacks designed specifically to evade detection.

As a result, organizations across the globe are turning to managed security service providers (MSSPs) like SpartanTec, Inc. to fill their security skills gap. These firms offer security hardware and expertise as an operating expense, which provides businesses of all sizes a cost-effective, amortized security solution. Additional benefits of MSSPs include:

Enabling your IT department to focus on their core competencies: A managed service approach allows companies to meet the breadth and depth of security needs while maintaining IT support across other areas of the business.

Reducing issues with obsolete technology: Capital expense is another costly component to securing the enterprise. Security technology changes fast. As network speeds increase, so do firewall performance requirements, creating a hardware arms race that is costly and difficult to maintain. Through an MSSP, you can upgrade hardware as needed without excessive capital expense.

Accessing top security talent how and when you need them: Due to their specialization, MSSPs are in a position to provide highly skilled engineers, properly configured technology, and around-the-clock monitoring and management to mitigate risks.

Meeting regulatory compliance with professional help: MSSPs commonly specialize in meeting various compliance regulations for the protection of customer data, and can guide you through the process and how it affects your business.

Not all MSSPs are the same, however. The following are key questions to ask when selecting a provider:

Is your team continually trained on the latest security issues and trends?

Ideally, a provider will employ IT professionals who already have a background in managed security services. In addition, you will want to know that they have the most up-to-date industry knowledge of threats, solutions, and technologies.

Do you provide end-to-end security?

While many security point solutions offer some integration with other point solutions, a fabric approach to security enables deeper, more comprehensive security that can detect and defend against incidents anywhere across your enterprise. A fabric approach also provides integrated reporting, which gives you a much better picture of your threat landscape.

Can you ensure uniform device management across all locations?

Multi-device management is key in this age of the Internet of Things. Be sure that you’ll have a clear picture of what’s being done to secure your business across all your locations and all your devices.

What optional services are available?

Some providers offer a “one stop shop” approach to physical and cyber security, with services like network connectivity, video surveillance, and physical and logical access controls.

How do you incorporate threat intelligence into your managed service?

Threat intelligence made actionable is the best way to stop cyberattackers. Shared threat intelligence or aggregated threat feeds make an MSSP that much more effective.

43% of cyberattacks are targeted at SMBs. Most small and mid-size businesses understand cybercrime is a problem, but they underestimate the severity of the threat. That's why we recommend that all businesses prepare to contend with a security threat, regardless of the size or scope of the company. Check out this Microsoft e-book to learn more how you can make sure your security measures are a force to be reckoned with.

Download Ebook

SpartanTec, Inc.
517 Owen Dr
Fayetteville, NC 28304
(910) 745-7776
http://manageditservicesfayetteville.com